In this episode we talk to Dr Simon Bowen, Senior Research Associate in the School of Computing at Newcastle University and Huw Lewis, Customer Services Director at Nexus.
Nexus operate the Tyne and Wear Metro – one of the UK’s busiest light rail systems, carrying 40 million passengers a year.
Discover how Open Lab at Newcastle University led the Metro Futures project, a ground breaking public consultation involving over 20,000 people that informed the new design of the Tyne and Wear Metro trains.
Find out more about Open Lab and the Metro Futures project and follow @My_Metro on twitter.